Telephone Group Facilitator

Are you a good listener?

Are you able to manage group conversations and ensure people feel comfortable together and that groups run smoothly?

If your answer is yes, we'd really like you to facilitate our weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others.

This is a telephone-based role that you can do from home.

You will need access to a landline or mobile phone

We ask you to commit to between 1 and 3 hours per week to facilitate Talk and Support befriending groups which will be at the same day and time each week. Each group runs for an hour.

How often will I be needed?

1 Hours per Week

Key requirements

This role requires 2 references

Home based

This role is home based

Additional location information

Home Based: over the telephone (this role requires you to have a landline or mobile telephone) The groups meet during the day from Monday to Friday.

Who this opportunity will suit

Minimum age You must be at least 18 years old to apply

What skills and experience are needed?

Effective listening skills;

Good verbal communication skills;

Work with wide range of people

Skills

What skills and experience are needed?

Effective listening skills;

Good verbal communication skills;

Work with wide range of people


Details

  • Diversity and equal opportunities policy
  • Accessibility
  • Age restrictions
    18 Years Old
  • Child Protection
  • Complaints Policy
  • Confidentially Policy
  • DBS check required
  • Ex Offenders
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Duke of Edinburgh Award
  • Suitable for Supported Volunteering
  • Suitable for Under 16's
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Vulnerable Adults Policy
  • Written role description

When can I volunteer?

Start Date: 14/11/2025

End Date: 14/11/2026

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Home Based: over the telephone (this role requires you to have a landline or mobile telephone) You will need access to a landline or mobile phone We ask you to commit to between 1 and 3 hours per week to facilitate Talk and Support befriending groups which will be at the same day and time each week. Each group runs for an hour.


Location

This opportunity can be carried out whilst working from home.

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