Support Group Facilitator

Our IoW support group has built a real community online.

Now we're looking for a new volunteer team to take it forward.

This isn't starting from scratch. The members, the rhythm and the trust are already there. What the group needs now is people to lead it.

As a Support Group Facilitator, you'll:

→ Hold a safe, welcoming space for people living with endometriosis and/or adenomyosis

→ Bring in speakers and activities that make a difference day to day

→ Signpost members to services that can help

→ Be part of the wider ESC team, with support and training

You don't need to be an expert.

You do need to be a great listener, organised, and passionate about better support for our community.

Time commitment: 1 hour per week for admin & coordination, with an additional 3 hours per support group each month

Apply by: 30/10/2026 Email: beth@endometriosissouthcoast.com

The Support Group Facilitator – Volunteer is a full-time, on-site role based on the Isle of Wight. Endometriosis South Coast is a charity supporting people across the South Coast of the UK who are experiencing Endometriosis and/or adenomyosis, as well as their support systems.

Our services are accessible for everybody in our community. Facilitators within our support groups provide a safe, welcoming place for people to meet, share their thoughts and experiences and gain support. They also provide signposting to other services, activities of interest and speakers at the groups. Support Group Facilitators are also expected to complete administrative tasks and build relationships with the wider team, external organisations, and venue providers.

The Role To manage your support group working with beneficiaries.

The post holder will develop members' self-exploration and self-empowerment themes within a setting that provides social contact and support. This will be done by creating a safe, non-stigmatising and welcoming environment for client members, a safe place where people feel able to express themselves. The group will provide speakers of interest/stimulating activities to ensure that members have the opportunity to experience new things and information to help them in their daily lives. To develop the profile and visibility of the Endometriosis South Coast regional groups. Provide a safe space for the expression of anxieties and exploration and sharing of experience. Demonstrate appropriate communication and leadership skills. Report attendance numbers and any concerns to ESC leadership after each session Signpost participants to relevant information or support services when appropriate Uphold and model the values of diversity, inclusivity, and empathy Promote a consensus-building approach where every member has a say in the structure of the group. Maintain confidentiality and respect the individual needs of the client members. Encourage members to get involved in new hobbies and activities to improve their health. Monitor the suitability of the premises for the purpose of the group. Seek alternative arrangements should the premises become unsuitable. Gain knowledge of other services provided by other organisations and agencies to offer information to ensure all client members have the best possible choice. Comply with Endometriosis South Coast’s policies and procedures. Maintain contact with the Facilitator Manager regarding the status of the group, including changes in meeting dates or times, cancelled meetings, client member attendance, and any other issues or questions regarding the group. Notify the Facilitator Manager in advance if the 1 hour a week, plus the 2/3hrs for group group is cancelled (in extreme circumstances), except in cases of sudden inclement weather. Gain cover for your group prior to booking holiday from other Support Group Facilitators within Endometriosis South Coast. To liaise with the Facilitator manager to identify opportunities for volunteer recruitment. Distribute posters regarding your group or volunteer opportunities locally. Undertake any other duties commensurate with the post as may be agreed with the Founder and Trustees. Complete all necessary paperwork. All reports to be submitted in a timely manner. Including any monies collected via the Group.

Skills

Skills and Expertise:

● Passion for the work of Endometriosis South Coast

● A great communicator, friendly and approachable

● Ability to work on your own initiative or as part of a team

● Good organisational skills and accuracy

● To be happy to commit to personal development as the role develops and training is required.

Professional Boundaries and Conflict of Interest:

Support Group Facilitators must ensure that the group remains a neutral, supportive environment that prioritises the wellbeing of participants and the mission of Endometriosis South Coast. Facilitators must not promote, advertise, or solicit personal or commercial services, businesses, coaching programmes, or paid offerings during support group meetings or through group communication channels (including social media groups, email lists, or messaging platforms connected to the support group).

If a facilitator works professionally in a related field (e.g., health coaching, therapy, wellness services), they must maintain clear professional boundaries between their personal business activities and their role within Endometriosis South Coast.

The support group must not be used as a platform for client recruitment, marketing, or promotion of personal services.

Where appropriate, facilitators may signpost members to a range of external services or resources, but these recommendations must remain impartial and must not prioritise or promote the facilitator’s own services. Any potential conflicts of interest must be declared to the Facilitator Manager or Trustees.

Failure to adhere to these boundaries may result in review of the facilitator role.

Safeguarding: Support Group Facilitators have a responsibility to help maintain a safe and supportive environment for all participants. Facilitators must remain aware of any safeguarding concerns that may arise during group sessions. If a participant discloses information that suggests they may be at risk of harm, or poses a risk to themselves or others, the facilitator must report the concern to the Facilitator Manager or a member of the Endometriosis South Coast leadership team as soon as reasonably possible.