AGE UK IW - Could you be a Hospital Discharge Support Volunteer?

At times some patients who are deemed medically fit for discharge can spend extended periods in hospital. This may be because they live alone and there are concerns about them accessing the support they need once home. These patients do not need a full social care assessment but would benefit from a bit of extra support to make the process of getting home a bit easier. Alongside others you will play an integral role in providing reassurance and low level support to people living on the Isle of Wight who have recently been discharged.

This could include:

- Telephoning or visiting clients in their own home

- Preparing a light snack and/or hot drink

- Collection of prescriptions

- Completing a small food shop from a list, with cash

- Escalating areas of concern.

Age UK Isle of Wight are your local, independent charity dedicated to providing essential services to support older adults in our community. Our range of services are designed to meet the unique needs of individuals as they navigate the challenges and opportunities that come with aging.

Skills

• Punctual and Committed.

• Positive attitude.

• Ability to remain calm in challenging situation.

• Patience, empathy and a non-judgmental approach.

• Ability to know when to seek help.

• Maintain confidentiality.

• Willingness to complete role without direct supervision.