Volunteer Advocate (RPR)

Will you help give a voice, to those who need it most? Are you committed, passionate, empathetic and a good listener? Do you believe that everyone has an equal right to have their voice heard? If so, we would love to hear from you.

The South West Advocacy Network (SWAN) provides free and independent advocacy services; enabling people to have their views and wishes heard and ensuring they can access the support and services they are entitled to.

We are seeking Volunteers to undertake the role of Relevant Person's Representative (RPR) as a Volunteer Advocate. The role of an RPR is really important. You will advocate for clients living in restricted settings and care homes, to ensure their best interests are safeguarded and their rights are upheld. Clients requiring a RPR are subject to a Deprivation of Liberty Safeguards Authorisation from the Local Authority.

This role will allow you to gain the skills and understanding of Advocacy and you will be given training and receive full support from our qualified Advocates. If you are already working in, or have trained in the field of Health and Social Care then this role will help to expand your personal development in this area and many of our volunteers go on to paid positions within our organisation.

This role is conducted in office hours only Monday-Friday 9-5pm

Main Duties and Responsibilities

• To advocate on behalf of the client: • Maintaining regular face to face contact with the client, this can be via virtual means. • Providing a service that is independent of commissioners or service providers. • Finding out the client’s views on their care and helping them to communicate these with others. • Safeguarding the client’s best interests. • Send regular Reports to the Deprivation of Liberty Team (DoLS Team) in the Local Authority throughout the duration of the authorisation • Periodically review the client’s care plan for appropriateness and that actions are taken in line with the DoLS authorisation and the clients best interests • Attend reviews of the care and help to voice the clients views and wishes. • Communicating your views on the client’s best interests during reviews when appropriate and in line with their wishes. • Requesting a review when the client is subject to restrictions that the client objects to. • Challenging care plans when they are no longer appropriate to the client’s needs. • Support clients in legal challenges, when required, alongside experienced Advocates. • Use the SWAN Cygnet database to ensure accurate collection of data and data recording of all client meetings, travel time, and associated activities.


• Positive attitude towards vulnerable clients who may have dementia, a learning disability, brain injury or complex needs. • Knowledge and understanding of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards is desirable but training will be provided. • Excellent communication skills, both verbal and written. • Experience of record keeping and report writing. • Knowledge and understanding of Safeguarding. • IT literate.


  • Diversity and equal opportunities policy
    Equality, diversity and inclusion are core to SWAN’s values. We welcome applications from Black, Asian, and Minority Ethnic, LGBTQ+ and disabled candidates, as well as those with lived experience of using advocacy services.
  • Accessibility
  • Age restrictions
    You must be over 18 to conduct this role.
  • Child Protection
  • Complaints Policy
  • Confidentially Policy
  • DBS check required
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Vulnerable Adults Policy
  • Written role description

When can I volunteer?

Start Date: 30/09/2021

End Date: 30/09/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No


Community Action Isle of Wight Riverside,
The Quay,
Isle of Wight
PO30 2QR

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