Visitor Services Volunteer

Our Visitor Services volunteers carry out varied roles around the sanctuary.

We're sure whatever your skills, experience or ambition there is a role for you.

You might particularly enjoy spending time meeting our visitors as they arrive introducing them to the sanctuary, describing to them the activities available during their visit and of course answering their important questions such as "Where is my adopted Donkey today"

If Meet & Greet isn't for you, perhaps you would prefer to circulate around the farm talking to our visitors, answering their questions, helping them with their "Donkey Spotting" activity and giving them those little nuggets of information that only a knowledgeable volunteer would have.

Our Donkey Spotters often get involved with our educational programme, perhaps talking to visiting school children or leading a tour around the sanctuary for coach groups holidaying on the Island too.

Why not volunteer at one of our Donkey Adoption areas. This role requires an amount of interactivity with our visitors and requires an ability to talk about the benefits to our donkeys of their adoptions and accurate completion of paperwork.

In and around or busy cafe and shop there are always roles available. Perhaps you've always wanted to learn how to make the perfect coffee or operate a till. Maybe you would enjoy the faster paced environment serving our visitors front of house ensuring their journey through our facilities is a highlight to their day.

We're always looking for hardworking, diligent volunteers to help make our visitors day a memorable one.

There are more general roles always on offer too as there is always something to do. From helping our visitors park their cars safely, stewarding during events and busy days or if there is a diversion to the normal walking route.

If any of the roles above sound like something you might be interested in, we'd love to hear from you. Don't worry though, we'll give you all the tools and training you need to fulfil the role and have fun with it too. And there is no requirement to specialise in one role or another, once you have had the necessary training if you wish to spread your time fulfilling different roles on different days, you can!


We're looking for passionate people.

A passion for welfare.

A passion for our donkeys and ponies.

A passion for fundraising.

A passion for a job well done.

If you have the skills and/or experience to interact with our visitors and our animals to some degree or another we want to hear from you.

Where you earned your skills and experience is less of a priority for us, what we are looking for are volunteers willing to join our team and make their contribution to the rescue and welfare of our animals in whatever way they are able to.

It doesn't have to mean you'll be shovelling manure (unless you want to) but the intrinsic rewards are indescribable.


  • Diversity and equal opportunities policy
  • Accessibility
  • Age restrictions
  • Child Protection
  • Complaints Policy
  • Confidentially Policy
  • DBS check required
  • Ex Offenders
    In specific roles only
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Duke of Edinburgh Award
  • Suitable for Supported Volunteering
  • Suitable for Under 16's
    In specific roles only
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Vulnerable Adults Policy
  • Written role description

When can I volunteer?

Start Date: 05/04/2023

End Date: 31/12/2023

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

Our visitor services volunteers are often on site between and In the summer months we might ask volunteers to be available until around Days can be split and there is no expectation that everyone will be available everyday or all day on the days they volunteer.


Lower Winston Farm, St Johns Road
St Johns Road
PO38 3AA

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