Reception Team / general admin

This is a lively team within the hub of our charity and is based at our general office on Dover Street.

Team duties will include:

  • Dealing with phone calls from the general public and fellow stakeholders,
  • Front of house enquiries
  • Signposting to relevant organisations when needed.

There will also be admin duties, such as data input, printing and general photocopying.


  • Customer service
  • good people and telephone skills
  • basic knowledge of IT programs such as Excel and Word would be an advantage but not essential
  • good team working 
  • ability to remain flexible.


  • Diversity and equal opportunities policy
  • Accessibility
  • Age restrictions
  • Child Protection
  • Complaints Policy
  • Confidentially Policy
  • DBS check required
  • Ex Offenders
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Duke of Edinburgh Award
  • Suitable for Supported Volunteering
    It\'s a busy office so this would be on a case by case basis
  • Suitable for Under 16's
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Vulnerable Adults Policy
  • Written role description

When can I volunteer?

Start Date: 20/07/2022

End Date: 29/10/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

The office is open from Monday-Friday 10am-4pm. A reception shift is either from 10am-1pm or 1-4pm. As we are a team, there is no obligation for a volunteer to stay for the full day.


Trinity Buildings
Dover Street
Isle of wight
PO33 2BN

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