Needles Batteries - Visitor Welcome & Service Volunteers

Visitor welcome and service volunteers are the first point of contact for visitors, providing a warm welcome for everyone, answering any immediate questions, helping visitors to orientate themselves and generally give them the information they need to ensure they have a comfortable, enjoyable and memorable visit. You will assist our visitor welcome and service team in this unique and exciting environment with a rich history behind a Victorian fort defending the Solent against the French, through both World Wars and a new build that housed a secret mission leading the way in British space engineering.


You will need to be able to relate to, and communicate with different audiences.

Good customer service skills The ability to work independently as well as with others Enthusiastic, confident and outgoing personality Friendly and helpful nature A real team player

This role will suit someone with a friendly and enthusiastic manner who loves people and has a real ability to make everyone feel at ease, feel welcome, and has the ability to encourage participation as well as turn a hand to all manor of everyday operational tasks.


  • Diversity and equal opportunities policy
  • Accessibility
  • Age restrictions
    Over 16 years old
  • Child Protection
  • Complaints Policy
  • Confidentially Policy
  • DBS check required
  • Ex Offenders
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Duke of Edinburgh Award
  • Suitable for Supported Volunteering
  • Suitable for Under 16's
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Vulnerable Adults Policy
  • Written role description

When can I volunteer?

Start Date: 11/04/2022

End Date: 30/10/2024

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No


Needles Batteries
Alum Bay
Isle of Wight
PO39 0JH

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