Macmillan buddy volunteer

Why we want you:

Bring your listening and communication skills to support people living with cancer on the Isle of Wight and beyond so they feel less isolated and lonely.

By joining us you’ll be doing something amazing for people, so they can continue to feel connected to the world outside and helping them find their best way through.

Together, we can be right there for people with cancer.

What you will be doing

-Providing telephone and/or face-to-face support in the community or in people’s homes to alleviate loneliness and help with simple practical tasks

- Adopting a non-judgmental and supportive approach to understand the needs and concerns of people living with cancer

- Supporting 1-3 people living with cancer for up to 12 sessions

- Completing post call ‘records of activity’ reports and using all required systems

- Joining group catch up calls every 4-6 weeks to get key updates and/or share good practice

- Volunteering within agreed hours and following all best practice guidelines

- Signposting to additional support if required and raising any further concerns with the Macmillan team


Good listener and clear communicator

Patient, flexible and reliable

Ability to respect others’ differences and choices

Ability to demonstrate empathy and understanding while maintaining boundaries

Ability to recognise when to ask for support

Ability to work independently with guidance and support

Understand the need to maintain confidentiality

Ability and willingness to travel in your local area

Good IT skills in order to access required systems and resources

Ability to commit to 4 hours of online training


  • Diversity and equal opportunities policy
  • Accessibility
    When supporting someone in their home we don't have any control about how accessible their home is.
  • Age restrictions
    Over 18
  • Child Protection
  • Complaints Policy
  • Confidentially Policy
  • DBS check required
    If offering face to face support, not for phone support
  • Ex Offenders
  • Expenses reimbursed
    for any travel or pre-agreed expenses
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Duke of Edinburgh Award
  • Suitable for Supported Volunteering
    There is an element of needing to be able to volunteer independently, but we will make adaptions where possible using our volunteering passport system.
  • Suitable for Under 16's
  • Suitable for Under 18's
  • Training provided
    All training is delivered online. This is a mix of using an online learning platform and group sessions delivered using Microsoft Teams
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Vulnerable Adults Policy
  • Written role description

When can I volunteer?

Start Date: 17/01/2024

End Date: 31/12/2024

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Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

When we match you with someone to support, it's up to you and them to find a time to meet or speak on the phone that works for you both.


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