A Friend In Need - A Telephone Befriender

We are looking for volunteers to help with this new vital program. We have done lots of research directly with our members, calling and completing surveys with them; the overriding message we consistently get back is people feel isolated and often lonely. Further 90% of people stated a telephone as their preferred source of communication and 57% want to learn how to use video calling. We went to the National Lottery with this real data and now have the fantastic opportunity to run our Friend In Need project.


A friendly, welcoming, empathetic personality combined with someone who would enjoy chatting with our sight impaired Members. Willingness to record times and information about calls drawing any potential issues to the attention of the charity is also required.


  • Diversity and equal opportunities policy
  • Accessibility
  • Age restrictions
  • Child Protection
  • Complaints Policy
  • Confidentially Policy
  • DBS check required
  • Ex Offenders
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Duke of Edinburgh Award
  • Suitable for Supported Volunteering
  • Suitable for Under 16's
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Vulnerable Adults Policy
  • Written role description

When can I volunteer?

Start Date: 18/10/2021

End Date: 19/10/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No


This opportunity has no specific location.

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